SHIPPING POLICY
GENERAL STATEMENT
Effective Date: 25th January 2025
At Brown Batua, we are dedicated to delivering your product in excellent condition and on time. Once your order is placed, it is carefully handcrafted by our skilled macrame artists, ensuring every piece reflects the care and craftsmanship we stand for.
Brown Batua is a business located in Vadodara, Gujarat, India, specializing in handcrafted macrame bags, handbags, and purses. We ship our products across India. For any inquiries, you can contact us at support@brownbatua.com.
SHIPPING POLICY
We ship all over India with free shipping on all orders
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Orders will be delivered within 10 business days of receipt of the order. In case of any delays or issues, we will communicate promptly and make every effort to meet the stated timeframe. However, external circumstances beyond our control may occasionally cause delays.
Accurate shipping addresses and contact details must be provided. Brown Batua is not responsible for delays or failed deliveries due to incorrect information. However, in case of delays due to external circumstances, we will notify customers promptly.
All terms and conditions, including shipping policies, remain the same during promotional or sale periods.